Randy Carver is a financial advisor with athriving practice outside Cleveland, Ohio.

Carver is also a licensed private pilot with a twin-engineCessna. Several years ago, a crash landing left him with shatteredribs, collapsed lungs and a cracked larynx.

After leaving the hospital and returning to work, Carver wasforced to speak with clients in a strained whisper through a voiceamplifier. The impact: He learned to listen.

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