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Nationwide is making changes to accommodate self driving cars and smart homes, and to being more artificial intelligence-driven services and processes to its customers. (Photo: iStock)

Nationwide said this week that it’s making changes to its C-suite as well as investing significant dollars in services intended to keep the incumbent insurer competitive in an increasingly digital economy.

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Elana Ashanti Jefferson

Executive Editor Elana Ashanti Jefferson is a veteran journalist and communications professional. She can be reached by sending email to ejefferson@alm.com.

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