Developing an exemplary workers' compensation program and herding cats have a few things in common.
Actually, they have a lot in common.
The department tasked with doing this is responsible for, among many other things: developing and instituting safety protocols for all employees and then ensuring those best practices are clearly communicated to the troops; working with one's TPA to ensure the timely handling of claims when they do arise; the development and execution of return-to-work programs; and the management of budgets and personnel with which to accomplish all this.
|Well-being of your workforce
The essential ingredient, however, in developing a truly effective workers' comp program — the elusive element I've noticed is always present — is this: a sincere sense of responsibility for the well-being of your workforce. No matter how long that journey will take at your organization, it has to begin with that first step.
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