Which auto insurance companies do consumers prefer? Insure.com surveyed current customers of large car insurers and asked them to rate them based on five measurements.

Related: 9 consumer-friendly auto insurance innovations

Insure.com commissioned Op4G to survey more than 3,700 insurance customers nationwide in June 2016. The survey collected customer ratings for 20 leading companies in the auto category. Only current customers of the insurers on Insure.com's lists were surveyed.

Related: 10 questions to help assess your clients' changing insurance needs

Auto insurers were ranked according to a weighted five-point measurement of the following factors:

  • Customer service

  • Value for price

  • Claims processing

  • Would renew and

  • Would recommend

Weighted measurements were derived from surveyed policyholders' rank of prioritization of these factors.

Keep reading to find out which companies rank highest among consumers for auto insurance.

Related: 10 best all-wheel drive cars and SUVs in the snow

20. Farmers Insurance

Score (out of 100): 81.1

Value for price: 75
Customer service: 83
Claims service: 83
Customers who recommend: 83%

Related: Auto insurance rose over 7 percent in January's consumer price index

19. Esurance

Score: 81

Value for price: 81
Customer service: 80
Claims service: 92
Customers who recommend: 85%

18. Erie Insurance

Score: 85.4

Value for price: 89
Customer service: 87
Claims service: 80
Customers who recommend: 87%

Related: 8 ways telematics will shape insurance agencies in 2017

17. 21st Century Insurance

Score: 86.3

Value for price: 87
Customer service: 81
Claims service: 90
Customers who recommend: 87%

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