Automating the Workers’ Compensation payment process is a great way for payers to control costs and streamline processes while mitigating risk.
What payers may not realize, however, is that if the automation process involves multiple parties, they may actually be exposing themselves to a host of new risks and complications.
In its most basic form, the Workers’ Compensation payment process involves only three parties: The payer, the provider and the injured worker. The payer reimburses the provider for medical services rendered to the insured. As claims have become more complex, payers have incorporated additional entities into the revenue cycle, further complicating the payment process.
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