The Internet has changed just about every aspect of ourprofessional and personal lives. Need to figure out if yoursymptoms are a head cold or something more serious? Type those intoWedMD and you have an answer after skimming a few sentences. Forgetto pay a bill for the month? Login to your bank's websiteand take care of that with a swift click of the mouse. Especiallyprofessionally, there's a high chance certain aspects of your dailywork routine involve online software and tools otherwise notavailable. 

While most (if not all) would agree that the Internet hasgreatly improved the way businesses and professionals operate, theInternet has also been considered a threat to certain industries,and eliminated the need for several others—what's Blockbuster up tothese days? Because of the Internet, many companies have shifted toautomation solutions that, while streamlining processes, eliminatethe need for human-to-human interactions, or in some cases, jobs.Insurance is no exception.

Related: Why agencies should pay attention to the mobileinsurance consumer