Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Editor’s note: David A. North is President and CEO of Sedgwick Claims Management Services.

As the claims industry continues to grow and evolve, so must our workforce—and so must the ways in which we attract and retain that new talent. Technology advancements, shifts in client expectations for more than standard compliance, changing demographics in our country and other factors all contribute to the current trends and challenges we’re seeing across the industry today. It’s important for us to stay ahead of the curve on these emerging shifts and plan ahead for how to continue achieving the best outcomes for both our clients and their employees.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360
Live Chat

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.