The 2013 ACORD LOMA Forum may look prim and polished, but coordinators have put a great deal of prep work into this year's presentations. Topics have been carefully chosen based on prior years' feedback; speakers have been vetted by a diverse committee of insurance professionals; and the presentations themselves have been refined to give attendees exactly what they're looking for. Here's a behind the scenes look at the process behind each of the 2013 sessions.

Responding to Feedback

It all starts with feedback from previous Forums. “We start by combing through evaluations we've received from years' past attendees,” says Malou August, ACORD Senior Project Manager. “We listen to that, we give them what they want, and we take away or rethink the topics they weren't so interested in.” Given the constant innovations in today's insurance market—new technologies, new business practices and new regulations – the most important topics are always changing.

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