Driving successful claims outcomes begins with a solid education in the fundamentals. To this end, The Institutes has developed two new courses to equip claims professionals with the knowledge to facilitate accurate, timely, and efficient handling of catastrophe and workers' compensation claims.

The first course, Catastrophe Claim Fundamentals, is a self-study online offering that provides an overview of scoping losses stemming from catastrophic events. The second course, Workers Compensation Claim Practices, underscores policies and standards within the workers' compensation system, along with techniques to investigate coverage and medical issues.

The workers' comp course is available in print or in the self-study online format. As the newest track in the Associate in Claims (AIC) program, the workers' compensation course will equip participants with an understanding of practices, medical benefits and the nature of such claims to drive results in a complex environment.

The following courses are required to earn the AIC designation through the Workers Compensation Track:

AINS 21—Property and Liability Insurance Principles
AIC 30—Claim Handling Principles and Practices
AIC 37—Managing Bodily Injury Claims
AIC 44—Workers Compensation Claim Practices (new course)
Ethics 311—Ethical Guidelines for Insurance Professionals or Ethics 312—Ethics and the CPCU Code of Professional Conduct

Catastrophe Claim Fundamentals is available for purchase now. Course materials for Workers Compensation Claim Practices are available for purchase now, with exams beginning in January 2013.

To learn more about Catastrophe Claim Fundamentals, visit www.TheInstitutes.org/CCF. To learn more about Workers Compensation Claim Practices, visit www.TheInstitutes.org/AIC44.

The Institutes are affiliated with the CPCU Society, a community of credentialed insurance professionals who promote excellence through their technical expertise and ethical behavior and The Griffith Insurance Education Foundation, a non-profit educational organization that promotes the study and teaching of risk management and insurance.

Special Reports /

New Courses Target Cat, Workers' Comp Claims Handling

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