Although 2011 has been a rough year in many ways for insurers, those we spoke with for the 2011 IT Town Hall—for the most part—believe it was a good year and they are looking forward to what could be another good year for the industry in 2012.
The annual Town Hall involves four leading insurance technology leaders answering a series of questions on some of the more hyped issues being faced—cloud, mobile technology, social media—and the issues that keep them awake at night—data, analytics, and modernization of core insurance solutions.
The participants in this year's Q&A include Wayne Umland, executive vice president and CIO of Glatfelter Insurance Group; Doug Allen, vice president and director of information technology of State Auto Insurance; Greg Ricker, vice president information systems of Strickland Insurance Group; and Tom Peach, CIO of Zurich Financial Services—North America.
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