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Nearly two-thirds (64 percent) of U.S. and Canadian consumers are planning to renew or purchase insurance products through an agent in the next 12 months, according to a survey of 2,500 consumers in both countries by Accenture.

While younger consumers also predominantly favor agent networks—59 percent of 25-to-34-year-olds prefer buying insurance through this channel—almost one-third (31 percent) of them said they plan to purchase online in the next 12 months.

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