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Core processing is a term that means both everything and nothing at once until both “core” and “processing” are put into a business context. However, once defined, it’s the heart of the IT organization’s mission.

For a managing general agent (MGA), “processing” means a hybrid combination of multi-carrier rating, billing, quoting, underwriting, binding, issuing, endorsing, and accounting. Notice that I’m not talking about “systems” but rather the business areas because it’s more important to understand the business than the systems.

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