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“I see a wide range of skills. There are a number of vendors in the [core solutions] market that have education programs and bring system integrator (SI) partners to [the programs]. Some solution providers take the stance of using a system integrator to take on the implementation. Other [vendors] feel it is core to what they do.

Overall, whether you are looking at an SI, the software company or you the insurer implementing the product, the most valuable assets you can have on your team are strong project managers that have a disciplined approach to going about the implementation, excellent business analysts, and an architect. Typically, if you see challenges with implementation it’s because one of those three have been compromised.

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