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The prevalence of social networking, micro-blogs, and media-sharing websites offer a virtually untapped resource for cultivating investigative leads and evidence during claims investigations. SIU investigators, attorneys, and data analysts can glean much insight from a claimant or an insured sharing information about themselves, family, friends or associates on these forums. Locating this data can be a daunting and time-consuming task. However, knowing the right questions will help facilitate a quicker information procurement process while reducing costs.

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