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Adjusters don’t spend too many sleepless nights wrestling with how much a popular television set costs or what the replacement value for an MP3 players might be, but specialty claims items are another story altogether. If you don’t look hard enough or in the right places, you could end up overpaying a claim by a significant amount. A limited edition sculpture by Lalique, a world-renowned crystal sculpture and glassware designer, provided such a challenge to our intrepid adjuster in this installment of Contents Claims Solved.

The Lalique piece in question — a crystal figurine sculpture of two kneeling angels — had a small chip. The insured claimed the item as a total loss and presented a letter from a Lalique manager stating that the retail replacement price of the piece was $70,000.

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