NU Online News Service, Nov. 17, 3:58 p.m. EST
Many insurers are unaware of how much information technology is available to them, and many IT providers don't fully understand what areas carriers want to spend on, according to a study.
The findings are contained in a report by Boston-based SMA, an insurance industry research/consulting firm, that said its analysis was based on 100 hours of interviews with senior insurance leaders.
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