Amica Mutual recently received two top honors for its auto andhomeowners' customer service and policyholder dealings.
J.D. Power announced today that Amica Mutual ranked highest foran eighth consecutive year among homeowners' insurance companies,performing "particularly well in all five factors that contributeto overall customer satisfaction: policy offerings; price; billingand payment; interaction; and claims."
J.D. Power said that overall satisfaction with homeowners'insurance companies averaged 773 on a 1,000-point scale in 2009 --increasing by 21 points from 2008. The overall increase wasprimarily attributed to substantial improvements in the price,policy offerings, and billing and payment factors. In particular,J.D. Power's report said that satisfaction with price has improvedmost notably -- increasing by 46 points from 2008. For the completelist of ranked insurers, click here.
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