Iowa Insurance Commissioner Susan Voss announced yesterday that she had met with insurers and told them she is putting a flood claim mediation service in place.

Ms. Voss also said she had urged carriers to be lenient with flooded homeowners who are late with policy premiums.

Ms. Voss, who said the industry appeared to be responding well to the flood disaster that hit the state, has advised insurers that a flood mediation program is being reactivated.

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