Brokering In 2004: An Angry, Mixed Up World

The onslaught of insurance price increases may be moderating, but for many customers this is not enough to cool their anger and resistance at paying more, brokers contend.

Brokers also describe the marketplace as one of increasing complexity, with small decreases obtainable for a few good risks, difficulties obtaining any coverage for some customers, and a shrinking number of carriers.

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