Slideshow

Fresh research from the American Customer Satisfaction Index reveals insurers are holding steady with customers despite a difficult operating environment.

The biggest economic hit comes from a quiet, long-term increase in mortality, a researcher contends.

The way insurance pros handle customer interactions heavily impacts satisfaction and retention.

Mental Health America: Gen Z and Millennial employees report poorer work health.

Travel insurance claims have risen 21% from last year, according to data from Squaremouth.

Officials are cautiously optimistic that damage won't be as extreme as initial forecasts predicted.