Claims News Service, September 1, 9:18 a.m. EDT -- Crawford & Company, an independent provider of claim-management solutions, has formed a strategic alliance with MJM Investigations, an insurance

THE MOST crucial element in the relationship between insurance agents and brokers and their clients is communication-the ability to understand and be understood. The importance of communication is compounded when the client is deaf. To establish and

Back in your playground days, you likely heard the saying, "Sticks and stones may break my bones, but words can never hurt me!" It was a lie. Criticism, especially from someone you seek to impress, does hurt. And it's even more painful when the

With access to more data than ever before, insurers are struggling to come up with what has been described as "a single version of the truth." Carriers that leverage dashboards are finding automation,