When clients must repair and rebuild their homes, the claims process will make or break their relationships with insurers.

Catastrophe losses for the first half of 2012 were mild compared to the previous year and notably below the 10 year average, according to a report from German insurer Munich Re.

ACE's Evan Greenberg on government regulation, the Fed's Ben Bernanke on AIG and the "shadow-banking" system, Willis' Joseph Plumeri with advice for risk managers, and more.

In such an eventful year, with dozens of compelling stories as strong contenders, determining the Top 10 of 2011 was no easy task. But, after a lot of laborand internal debatewe feel the final list weve put together successfully captures the essential news of the past 12 months.