Indemnity--that is, placing the claimant into the same financial position held prior to a loss--is the best that the insurance business can offer. Theoretically, claimants ...

How can one balance achievement of a carrier's targeted claims loss ratio with the delivery of a streamlined customer experience that enhances and differentiates its brand versus the competition?

Doubtlessly, ample time will spawn second-guessing of the administration of Virginia Tech in minute detail about what it could have done or should have done.

Affirming what several other agencies and authorities have predicted, ReAdvisory released a study last month that predicts increased hurricane activity for the 2007 summer.