For independent agents, technology has become a critical difference-maker in operating more productively and cost-efficiently. To recognize the efforts of innovative agencies when it comes to

A crowded Senate calendar could delay passage of a federal surplus lines reform bill this year, which apparently would be just fine with some brokers, but a big loss in the eyes of others, a debate

"Service is the thing we all do," Mary Ellen Rozzell, the new president of the National Association of Professional Surplus Lines Offices, said during a recent interview. She was responding to a

There I was, being driven in a plush limo from the airport to the exclusive Boca Raton Resort & Club to make a speech on the industry's image and its impact on the bottom line before a group of