Predictive analytics empowers claim handlers, underwriters, insurance brokers, customer service representatives, and others with the predictive insight to create value from underutilized data to improve customer interactions.

It's time for some tough love to prod the insurance industry into taking steps to improve its perpetually tarnished image, says NU Editor In Chief Sam Friedman in his blog today at www.NUSamSoapBox.com.

Chicago-based insurance broker Hub International Ltd. announced it has acquired Rettenmier Benefits Group Inc. of Everett, Wash., the second Washington state acquisition this month. Transaction terms were not released.

West Trenton, N.J.-based insurer New Jersey Manufacturers Insurance Company and NJM Bank announced today they have broken ground in Hammonton, N.J. on a $48 million, 146,000 square-foot office building.