An interesting debate flared up last month on claimsmag.com regarding one of our more controversial web exclusive articles. The topic? Public adjusters.

Although U.S. property and casualty insurers pay approximately $50 billion per year in medical claims, carriers are a long way from reaching peak efficiencies in analyzing and processing those claims.

Richard Parrillo, Sr., founder and CEO of United Automobile Insurance Company, recently launched a public relations campaign to expose what he says are plaintiffs' lawyers who are exploiting Florida's legal system in regard to PIP benefits.

A recent study by Wolters Kluwer Financial Services lists the top 10 reasons that property and casualty insurers fail to achieve market conduct compliance. What is striking is that half of the top 10 transgressions involve claim-handling lapses.