Faced with the daunting task of improving margins in an economically strained environment, insurers are finding ways to increase efficiency, and many see policy administration as an area where technology can accomplish that goal, according to a recent report.

The criticism of a consumer watchdog by an industry analyst heated up when Bob Hunter, the director of insurance for the Consumer Federation of America, refuted the analysis of his work by industry consultant Charles Ruoff.

OneShield, a provider of policy and billing core systems for property and casualty insurers, announces the availability of Dragon Billing, a comprehensive billing, payables and receivables management solution for both direct and agency bill.

The Federal Reserve Bank of New York late Tuesday finally closed out one chapter of the controversial bailout of American International Group by selling the last remaining securities held in the Maiden Lane II facility.