Former President George H. W. Bush famously quipped about what happens without the vision thing, a tendency to lose sight of long-term objectives because of the focus on near-term priorities. That tendency exists not only in government, but in businesses and other organizations as well.

Disintermediation wont be easy in the personal-lines market, at least among many of those who work with agents today, but direct buyers appear to be more open to purchasing through an intermediary, a Deloitte Research consumer survey indicates.

Shifting and emerging market conditions are making it more difficult for P&C and life insurers to continue to operate with traditional business models. Growing competition, shifting consumer expectations, heightened regulatory requirements, and unstable economic conditions make it imperative that insurers evolve their existing business models and embrace new technologies for...

Is social media becoming pass in the insurance industry? It seems odd to some observers that the perpetually-late-to-the-party insurance industry has already got a handle on things. After all, most insurers have marketing departments on Twitter and, other than my wife, who doesnt have a Facebook account?