The NICB observed an increase in QCs in all 10 states it recently surveyed. Find out which cities raised eyebrows here.

Smart businesses are adopting a proactive, multi-faceted approach to both detecting and deflecting fraud, Forrester explains.

Technology has made bullying much more pervasive while complicating bodily injury claims and liability.

With the New Year upon us, PC360-NU spoke with top brokerages, carrier executives, agency associations and Main Street agents in local markets to discover where the greatest challenges and opportunities lie in 2013.