Mario P. Vitale, CEO of Aspen Insurance, has some suggestions for what makes a strong leader.

Does the burden of proving that damage was caused by a sinkhole fall on the policyholder or the insurer?

Agents place their No. 1 priority on retaining and servicing customers, an Accenture survey reports, but these priorities may show a disconnect with the reality of the new competitive, digital landscape.

It's true, there is a strong link between staff supervision and effective cost containment.