Flooding, a 7.7 magnitude earthquake and tsunami combination, and a super typhoon highlighted what was a busy October for catastrophes, in what has already been an active year, Aon Benfield said in a new report.

How can claim departments avoid communication gaffes? Maybe the best answer is to be proactive in making sure that a variety of systems are in place to keep an eye on all aspects of the department that feed into interaction with customers.

Connecticut Insurance Commissioner Thomas Sullivan resigned under pressure Monday from state and federal regulators and consumer groups.