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Having long-time ties to the community is important to the health and success of any business, but growing beyond that home town niche requires foresight, dedication and a commitment to innovate–especially for an insurance agency coping with the aftermath of not one, but two major catastrophes.

Eagan Insurance Agency Inc. in Metairie, La., has displayed such resilience in two major facets of its operations that have helped keep the nearly 60-year-old agency not only viable, but vibrant.

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