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Between the recession and damage to the industry's reputation, insurance companies can no longer conduct their businesses as they have in the past.

The National Association of Insurance Commissioners adopted a $70.9 million operating budget for 2010 at its winter meeting in San Francisco.

In the programs field, it's all about knowing your niches and delivering not only the best product at the best price, but fulfilling the customer's expectation of knowledgeable counsel as well.

A group of leading agents, brokers and carriers met in a special private roundtable to discuss the results of the NU/Deloitte Producer Satisfaction Survey, focusing on how to improve communication and client service.

The Risk and Insurance Management Society, noting that company "travel and training budgets are tight" said it has added four more Web-based professional development offerings.

While it still may technically be a good commercial insurance market for risk managers, with flat rates predicted until at least late next year, top buyers and other experts warn there are caveats.

Medical tourism is on the rise. According to a comprehensive new study by Grail Research in Cambridge, Mass., people are traveling internationally in search of more affordable health-care, better quality care, and better access to care.

For many in the insurance industry, the Resolution Trust Corp. (RTC) was a mere footnote in the history books.