Insurance is an extremely document-intensive business. And nearly all of the myriad forms, letters, and claims are critically important. Its essential for administrators, agents, and executives to be able to quickly access and act upon documentation like claims, referrals, scans, email, contracts, and messages.

The three winners of the Excellence in Workers Compensation Risk Management Awards, sponsored by NU and the National Council on Compensation Insurance, traveled to Orlando in August to share their successful strategies with risk-manager attendees at the Workers Compensation Educational Conference.

A combination of telematics, EDRs and black box technologies will continue to impact both claims frequency and severity in different ways. Mitchell's Greg Horn explains.

As economies grow ever more connected across international borders, the potential hazards of business travel have inspired policies covering everything from luggage retrieval to extraction from hot spots.