Loss Control

CAT plans, like strategic plans, tend to be crafted in offices far away from the adjusters who will implement them. These voluminous, dust-covered binders sit comatose only to be revived when an actual catastrophe looms.

The lengths fraudsters will go to in order to perpetrate a fraud never cease to amaze me. Im not sure if it's their audacious behavior, their creativity, their stupidity, or the fact that they just think theyll never be caught. I often wonder what diseases could be cured or social...

America's most notorious insurance schemers have earned leadership of their moral wasteland by induction into the Insurance Fraud Hall of Shame.

Notification of a claim or commencement of a suit requires considering what must be done, now. But too much focus on the present without considering a claim's entire potential lifespan is shortsighted. The possibility of an appeal should influence a claim handler's decisions at each step of a claim. Defense...

Every profession has some motto and a few secrets hidden in a special place. For physicians, the essence of the Hippocratic Oath is Do no harm. Their black box is likely a black bag with a stethoscope and other tools. For attorneys, the motto may be Litigate the issue! and...

In the United States, it has been a relatively quiet year for catastrophes. There were wildfires along the West Coast earlier in the year; the earthquake in Napa Valley, Calif., in August; and flooding in the Midwest, Northeast and Mid-Atlantic. The recent Polar Vortex that blanketed much of the country...