Cybersecurity

While cyber claims are on the rise, ransomware payments declined over the last two years.

Consistent service slip-ups—like asking clients to repeat information or answer the same questions can quickly erode trust.

Social engineering and human vulnerabilities drive surges in costly fraud schemes, but safeguards remain feasible.

Most ransomware claims start with threat actors compromising perimeter security appliances like firewalls and VPNs.

Business email compromise is one of the most financially damaging online hazards.

In 15 years, AI may handle the majority of straightforward underwriting, service and claims tasks, resulting in a more tech-augmented, streamlined workforce.