Research

'If you aren't trying to figure out how you can make your customer-service applications better, faster and cheaper... you will be left behind.'

From 2015-2020 the surplus line sector held a relatively steady 25% market share. It is now over 60%.

Just 2% of policyholders that have faced extreme weather think their homes will never see weather damages again.

December 2022 through January 2023 saw an increase in every type of loss associated with winter storms compared to the previous year, according to a report from Verisk.

Around 80% of insurance carriers say they deal with identity-related fraud on a monthly basis.

Nearly 60% of insurance companies surveyed reported already leveraging generative AI.