Tony Caldwell shares his insights on how to thrive in a virtual world.

Highlights from the November 10 webcast "The Race to Zero: Automating Small Commercial Underwriting."

This event featured Lisa St. Onge, Senior Assistant Vice President, Claims Executive Department at Amica Mutual Insurance Company; Matt Palczer, Vice President, Property and Subrogation Claims Operations with Erie Insurance; Lance Malcolm, U.S. President, Contractor Connection; and was led by Larry C. Thomas, Global President, Crawford Specialty Solutions.

The resources required to build technologies from scratch are labor-intensive, and when carriers have a way to shorten the time to market, they achieve a competitive edge.

Facing rapid automation, insurance agents must adapt to evolving tech and customer needs to be successful, trusted advisors.

Insurance Speak: As business interruption cases move through the courts, well-known consumer attorney Brian Kabateck shares what insurers should be watching.

The technology landscape is fast-changing, and as customer demands shift, companies require strategies that help them stay agile.

Chubb's John Thompson and Ben Howell share that essential travel will become the standard for many companies determining where and when to send executives.