News

The insurance industry is below par in call center customer service compared to other industries, particularly in customer interaction, acceleration of call resolution and customer service representat

Ms. Burns of Newton, N.J., received the Company Person of the Year award for her skill in "balancing the needs of the independent agent and her company." The award is given to company representatives

Ms. Burns of Newton, N.J., received the Company Person of the Year award for her skill in "balancing the needs of the independent agent and her company." The award is given to company representatives

"Securitizations are set to grow over the next few years, and with our new legislation we feel Vermont will be an attractive jurisdiction for these types of transactions," said Leonard D. Crouse, Verm

Richmond, Va.-based insurer James River Group Inc. said it has signed an agreement to be acquired by D. E. Shaw group, a Bermuda-based private equity firm, in a transaction valued at approximately $57

Commercial lines insurance prices this year have dropped more than 10 percent. Also, terms and conditions for some lines are loosening, and the industry is grappling with the urge to loosen underwriti