News

Major insurance brokers are stepping up their game, delivering better service to their customers in a bad economy and surpassing the satisfaction rating of others who in the past would have been considered service leaders.

The Florida insurer of last resort said inspections of the homes and commercial properties it insurers have uncovered some unjustified mitigation discounts.

Florida's Citizens Property Insurance Corp. said inspections of the homes and commercial properties it insures have uncovered some unjustified mitigation discounts.

Progressive Insurance Company's website scored highest overall in a Keynote Systems evaluation of 12 insurers, beating other insurers in three out of four categories and all five tasks Keynote evaluated.

Reserve releases that have cast a smokescreen in front of negative earnings in commercial lines will dwindle as the industry's reserve margin worsens, Moody's said.

Standard & Poor's said Friday it has revised the rating outlook for U.S. personal property and casualty insurance lines to stable from negative, pointing to more favorable pricing among the factors prompting the change.