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Amid story after story on direct channel auto coverage, and debate over whether the insurance line is worth fighting to sell, Travelers says it has listened to its independent agent partners to develop a competitive product.

Amid story after story on direct channel auto coverage, and debate over whether the insurance line is worth fighting to sell, Travelers says it has listened to its independent agent partners to develop a competitive product.

Customers are receiving more accurate timelines of claim-process lengths from insurers, who are also helping them avoid settlement negotiations.

Allstate's Esurance is now offering direct-to-consumer online HO policy sales in Wisconsin.

Allstate's Esurance is now offering direct-to-consumer online HO policy sales in Wisconsin.

Study reveals increase in specialization, technology investment and profitability