Market Insights

Property and casualty insurers constantly are searching for any and all ways to gain better control over claims and their associated costs. When claim processes consume an average 80 to 85 percent of

A universal truth in claim processing is that the longer it takes to settle a claim, the larger the ultimate dollar payout for that claim. Reducing claim-processing time is a self-evident requirement

A universal truth in claim processing is that the longer it takes to settle a claim, the larger the ultimate dollar payout for that claim. Reducing claim-processing time is a self-evident requirement

Although the recent hard market has helped insurers improve their underwriting ratios significantly, the pressure on claim organizations has by no means eased. Insurance carriers are decreasing their

Although the recent hard market has helped insurers improve their underwriting ratios significantly, the pressure on claim organizations has by no means eased. Insurance carriers are decreasing their

As insurers and self-insured employers struggle to manage their expenses, it is ironic that billions of dollars are paid out unnecessarily each year because of badly managed claims. Generally, the

We all have one that leaps to mind: a flood at a convention center days before a major event, an acid spill at a semi-conductor facility in the middle of a production run, or a fire at a toy factory

Living in a hotel or apartment where all of your homeowner worries are someone else's problem is a fun daydream, especially when the air conditioner starts putting out hot air in August or the