Market Insights

As consumers, state lawmakers, regulators, and executive officers enter the final month before the possible end of the state's automobile no-fault personal insurance protection law, more attention is

I've often said in this column there's no one of us smarter than all of us, and the pages of this magazine each month have been precisely the proof I needed to make my case. Now, I'm going to

Let's get the dirty little secret right out in the open: Personal lines is the redheaded stepchild of the independent insurance agency system. Its detractors say it's high-volume, low-profit business best left to

Making a merger or acquisition successful means finding effective ways to deal with data stored in multiple systems. Deciding whether to consolidate, integrate, or maintain the status quo depends on a

Our story is of a family agency and a specialty. The agency was originally started in 1919 by my grandfather and his brother under the name J & H Cohen. In the 1930s, my father entered the business, and the agency

Ask any industry professional, from the board room to the claim handler, What is one of the top two or three largest problems facing the industry? More often than not, the first answer will include

The relationship between service-oriented architecture and business process management may have started out as little more than a blind date, but after getting to know each other, their kinship has al

Hurricane season. While these two words evoke apprehension in the hearts of Floridians, there are those who look forward to it with unusual excitement and anticipation. For insurance adjusters, this