Market Insights

At the end of October 2007, Citizens Property Insurance Corp. had more than 1.4 million policies, with the bulk of them in high-risk, wind-only accounts. At the time, Citizens officials estimated the

Q. Florida Underwriter: The Cat Fund has been getting some very negative comments lately from the Florida Insurance Council, A.M. Best, and other industry observers. How bad do you think things are,

Getting technology professionals to understand the business side sounds so simple. "Speak the language, understand the general workflows of the business, and if you understand that, then the hope is y

On October 23, the Florida Supreme Court issued its long-awaited opinion in the case of Emma Murray vs. Mariner Health Inc. and ACE USA, which sought to reverse part of the 2003 workers' compensation

Solutions are available today that give CSRs a complete picture of the customer to improve service and that provide clearer visibility into contact center performance, but insurers still face challeng

Claim administration is growing increasingly reliant on claim systems, which provide tools to enable the adjuster to schedule work efficiently, record claim management activities and decisions, and

A recent report from RealtyTrac indicated that one in every 452 U.S. housing units received a foreclosure filing in October, which translates into a 25 percent increase over Oct. 2007.

Workers' compensation insurance premium fraud is committed when an employer lies to purchase a workers' compensation policy, with the intention of paying less than the appropriate premium.