Market Insights

Will predictive analytics be the next killer app for claims handling? Insurers seek higher-order optimization opportunities to increase internal efficiencies and customer satisfaction.

Although carriers may not have given salvage much thought in their CAT planning/recovery strategies, it definitely behooves them to identify and forge alliances with industry movers and shakers.

CAT team members must receive training prior to deployment, with tools to identify and appropriately handle subrogation issues.

High unemployment, rising costs for medical treatment, and dismal economic forecasts have employers and their advisors seeking ways to control health care benefit spending. The industry is responding with some innovative solutions.

A 45-day regulatory drama that began with Citizens Property Insurance Corp.s triple-digit sinkhole rate increase proposal ended with Florida Insurance Commissioner Kevin McCartys eleventh-hour denial.

Underwriters traditionally carry a huge weight on their shoulders and in todays world of information overload, the burden is multiplying. Automating some of the traditional underwriting decisions has helped carriers make quicker and better decisions and sharpened their focus on profit and productivity.

Building an underwriter relationship is more than personal affinity.

Local agents leverage ties with national carriers to earn social-media hits.