Market Insights

The noise from claim staff is not joyous this year. Although a few people still tell us that they love their jobs, their voices are growing fainter.

With rescue operations coming to a close and recovery efforts underway all along the battered Gulf Coast, experts are still unsure as to what the insured damages from Hurricane Katrina will be.

The following article was adapted from Mr. Pearsall's presentation at the AMS Users' Group's 29th National Conference, which was held in April in Nashville, Tenn.) IN RECENT years, advances in automation and technology have improved

The following article was derived from a presentation given at the ASCnet TENcon meeting, which was held last October in Orlando, Fla.) Several years ago, we worked in an insurance agency whose owner began every staff meeting by asking, "What kind

IF YOU have a workers compensation book of business, a larger broker may try to take away your biggest accounts at one time or another. One of the key selling points of regional and national brokers is that they have in-house claims experts?a

Look, But Don't TouchAutomated rules for underwriting have made binding policies a seamless practice, particularly for personal auto and small commercial lines. Consistent guidelines ...