Market Insights

Many agency staff (and, yes, even owners) inwardly cringe when the subject of business interruption arises. It seems to be a topic that confuses some, disheartens others and fills most CSRs with a sense of dread. The reason for this almost universal

In some ways, 2006 has been the best of times and the worse of times. Regulators, lawmakers, and the industry have breathed a collective sigh of relief after this year's hurricane season passed by

The National Council on Compensation Insurance has released its latest workers' compensation prescription drug study that shows the increase in drug costs is accelerating at a slower rate than

This past June, as part of its strategic planning process, the Florida Surplus Lines Service Office (FSLSO) contracted with Beacon Research, Inc., of Tallahassee to conduct five online surveys with

When it comes to any legislative changes aimed at the insurance industry, promises are just promises until that day comes when the collective will of the legislature finally acts in a definitive way

In an environment where competition drives ever more sophisticated functionality and customer expectations are increasing, insurers are deploying enhanced features to help draw traffic to their Web si