Market Insights

Thieves broke into a truck parked in a hotel lot and made off with a large shipping crate.

For years art has won out in the debate when it comes to underwriting. However, science is slowly moving to the forefront as insurance carriers and underwriters realize what technology can do to help them price new policies and retain existing customers.

Once upon a time when I was an underwriter, my manager was fond of telling me we didn't sell a product, we sold a promise. And at a high level, he was entirely correct.

A common misconception among policyholders is that home repairs should equate to reductions in loss exposure. Insurers have an opportunity to help customers differentiate between home repairs and structural improvements.

If you don't want to see your words blown up poster-size in a courtroom, don't hit that "Send" button in your e-mail program without giving it a lot of thought.

Even though the chairman of Citizens Property Insurance Corp. called it "fiscally irresponsible," the state's largest property insurer is moving ahead with a controversial new rate structure for 2010.