{
  "data": {
    "slug": "the-insurance-industry-in-2020",
    "title": "The insurance industry in 2020",
    "type": "regulated insights",
    "packageUrl": "",
    "summary": "The risks, trends and insights to keep top-of-mind in the new year.",
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      {
        "uri": "/2020/01/06/is-the-insurance-industry-in-for-a-bumpy-ride-in-2020/",
        "title": "Is the insurance industry in for a bumpy ride in 2020?",
        "summary": "Among our predictions for the new year: Disruption and consolidation will continue along with the struggle to find innovative talent.",
        "byline": "Rosalie Donlon",
        "kicker": "Editor's Letter",
        "tags": [],
        "prettyDate": "January 06, 2020",
        "wordcount": "650",
        "timeToRead": "4 minute",
        "readtime": "4",
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            "webUrl": "/author/profile/rosalie-donlon/",
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        }
      },
      {
        "uri": "/2020/01/16/four-trends-that-could-rock-insurance-in-2020/",
        "title": "Four trends that could rock insurance in 2020",
        "summary": "Insurers' ability to navigate the \"synthesis challenge\" may be the biggest determinant of success in the next decade, says Deloitte.",
        "byline": "Heather Turner",
        "kicker": "Slideshow",
        "tags": [],
        "prettyDate": "January 16, 2020",
        "wordcount": "93",
        "timeToRead": "1 minute",
        "readtime": "1",
        "authors": [
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            "webUrl": "/author/profile/heather-turner/",
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        }
      },
      {
        "uri": "/2019/11/26/2020-vision-avoiding-political-pitfalls-in-the-year-to-come-414-167357/",
        "title": "2020 vision: Avoiding political pitfalls in the year to come",
        "summary": "With the 2020 election year just around the corner, brokers shared their insights into managing political discussions.",
        "byline": "Alan Goforth",
        "kicker": "Q&A",
        "tags": [
          "canonical:https://www.benefitspro.com/2019/11/04/2020-vision-avoiding-political-pitfalls-in-the-year-to-come"
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        "prettyDate": "November 26, 2019",
        "wordcount": "3018",
        "timeToRead": "16 minute",
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        "authors": [
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            "webUrl": "/author/profile/alan-goforth/",
            "name": "Alan Goforth"
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      },
      {
        "uri": "/2019/12/31/more-attacks-are-coming-5-things-to-know-about-cyber-in-2020/",
        "title": "More attacks are coming: 5 things to know about cyber in 2020",
        "summary": "As we see an increase in attacks, the demand for cyber monitoring and cyber insurance will continue to grow.",
        "byline": "Shawn Ram",
        "kicker": "Commentary",
        "tags": [],
        "prettyDate": "December 31, 2019",
        "wordcount": "1127",
        "timeToRead": "6 minute",
        "readtime": "6",
        "authors": [
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        }
      },
      {
        "uri": "/2019/12/17/three-ways-to-enhance-client-value-in-2020/",
        "title": "Three ways to enhance client value in 2020",
        "summary": "Here are a few tips to help agents, brokers and carriers hold themselves accountable to clients in the new year.",
        "byline": "Ana Robic",
        "kicker": "Commentary",
        "tags": [],
        "prettyDate": "December 17, 2019",
        "wordcount": "996",
        "timeToRead": "5 minute",
        "readtime": "5",
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            "webUrl": "/author/profile/ana-robic/",
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          "width": "627",
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        }
      },
      {
        "uri": "/2019/12/30/pc-insurance-technology-trends-to-watch-in-2020/",
        "title": "P&C insurance technology trends to watch in 2020",
        "summary": "In 2020, carriers will challenge all of us to rethink the possibilities of delivering and servicing insurance in the digital age.",
        "byline": "Andy Dey",
        "kicker": "Commentary",
        "tags": [],
        "prettyDate": "December 30, 2019",
        "wordcount": "974",
        "timeToRead": "5 minute",
        "readtime": "5",
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          "height": "372"
        }
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      {
        "uri": "/2019/10/03/the-california-consumer-privacy-act-everything-you-wanted-to-know-but-were-afraid-to-ask-100-days-out-414-164297/",
        "title": "The California Consumer Privacy Act: Everything you need to know",
        "summary": "The time is now to start preparing for the CCPA, as well as for other new U.S. privacy laws that are likely to follow.",
        "byline": "Alan L. Friel",
        "kicker": "News",
        "tags": [
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        "prettyDate": "October 03, 2019",
        "wordcount": "2421",
        "timeToRead": "13 minute",
        "readtime": "13",
        "authors": [
          {
            "webUrl": "/author/profile/alan-l-friel/",
            "name": "Alan L. Friel"
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          "width": "616",
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        }
      },
      {
        "uri": "/2019/12/12/10-risktech-companies-to-know-in-2020/",
        "title": "10 RiskTech companies to know in 2020",
        "summary": "A segment of InsurTech, Risktech is a new brand of technology solutions that can help risk professionals manage risk.",
        "byline": "Danielle Ling",
        "kicker": "Slideshow",
        "tags": [],
        "prettyDate": "December 12, 2019",
        "wordcount": "23",
        "timeToRead": "1 minute",
        "readtime": "1",
        "authors": [
          {
            "webUrl": "/author/profile/danielle-ling/",
            "name": "Danielle Ling"
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          "width": "616",
          "height": "372"
        }
      },
      {
        "uri": "/2019/12/18/business-cyber-risks-of-the-future/",
        "title": "Business cyber risks of the future",
        "summary": "Business email compromise, accessing cloud-based Microsoft Office 365 accounts and phishing scams are just some of the risks on the rise.",
        "byline": "Denny Jacob",
        "kicker": "Expert Opinion",
        "tags": [],
        "prettyDate": "December 18, 2019",
        "wordcount": "1290",
        "timeToRead": "7 minute",
        "readtime": "7",
        "authors": [
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            "webUrl": "/author/profile/denny-jacob/",
            "name": "Denny Jacob"
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          "height": "372"
        }
      },
      {
        "uri": "/2019/12/20/house-senate-pass-budget-bill-that-includes-3-key-insurance-provisions/",
        "title": "House, Senate pass budget bill that includes key insurance provisions",
        "summary": "Insurance advocacy groups PIA, NAMIC and the Big 'I' applauded the passage of 3 key policy provisions in H.R. 1865.",
        "byline": "Danielle Ling",
        "kicker": "News",
        "tags": [
          "flood insurance",
          "healthcare",
          "NFIP",
          "tax",
          "TRIA",
          "trip"
        ],
        "prettyDate": "December 20, 2019",
        "wordcount": "609",
        "timeToRead": "4 minute",
        "readtime": "4",
        "authors": [
          {
            "webUrl": "/author/profile/danielle-ling/",
            "name": "Danielle Ling"
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          "width": "620",
          "height": "372"
        }
      },
      {
        "uri": "/2019/12/09/5-workforce-learning-trends-and-5-predictions-for-2020-414-168358/",
        "title": "5 workforce learning trends and 5 predictions for 2020",
        "summary": "To harness the full power of AI and big data, organizations need a data-driven culture and to reshape their workforce.",
        "byline": "Katie Kuehner-Hebert",
        "kicker": "Slideshow",
        "tags": [
          "canonical:https://www.benefitspro.com/2019/12/06/5-workforce-learning-trends-and-5-predictions-for-2020"
        ],
        "prettyDate": "December 09, 2019",
        "wordcount": "56",
        "timeToRead": "1 minute",
        "readtime": "1",
        "authors": [
          {
            "webUrl": "/author/profile/katie-kuehner-hebert/",
            "name": "Katie Kuehner-Hebert"
          }
        ],
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        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/12/Upskilling.jpg",
          "width": "616",
          "height": "372"
        }
      },
      {
        "uri": "/2020/01/02/what-does-the-future-hold-for-independent-agencies/",
        "title": "What does the future hold for independent agencies?",
        "summary": "Agencies will need to continually evolve their selling and service models in order to respond to the future climate of competition.",
        "byline": "Ramsey Brock",
        "kicker": "Commentary",
        "tags": [],
        "prettyDate": "January 02, 2020",
        "wordcount": "910",
        "timeToRead": "5 minute",
        "readtime": "5",
        "authors": [
          {
            "webUrl": "/author/profile/ramsey-brock/",
            "name": "Ramsey Brock"
          }
        ],
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          "width": "620",
          "height": "372"
        }
      },
      {
        "uri": "/2019/12/23/5-trends-in-workforce-management-to-expect-next-year-414-168469/",
        "title": "Trends in workforce management to expect next year",
        "summary": "Technology and data will take on increasing importance in how companies manage their employees.",
        "byline": "Katie Kuehner-Hebert",
        "kicker": "Research",
        "tags": [
          "canonical:https://www.benefitspro.com/2019/12/02/5-trends-in-workforce-management-to-expect-next-year"
        ],
        "prettyDate": "December 23, 2019",
        "wordcount": "504",
        "timeToRead": "3 minute",
        "readtime": "3",
        "authors": [
          {
            "webUrl": "/author/profile/katie-kuehner-hebert/",
            "name": "Katie Kuehner-Hebert"
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          "width": "625",
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        }
      },
      {
        "uri": "/2019/11/21/top-10-most-recession-proof-states-for-2020-414-167293/",
        "title": "The most recession-proof states for 2020",
        "summary": "The top states on this list have diverse economies and healthy emergency funds, according to FitSmallBusiness.",
        "byline": "Michael S. Fischer",
        "kicker": "Slideshow",
        "tags": [
          "canonical:https://www.thinkadvisor.com/2019/10/25/top-10-most-recession-proof-states-for-2020"
        ],
        "prettyDate": "November 21, 2019",
        "wordcount": "143",
        "timeToRead": "1 minute",
        "readtime": "1",
        "authors": [
          {
            "webUrl": "/author/profile/michael-s-fischer/",
            "name": "Michael S. Fischer"
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        ],
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          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/10/Money_domino-effect_Recession_MI.jpg",
          "width": "616",
          "height": "372"
        }
      },
      {
        "uri": "/2019/12/18/artificial-intelligence-and-the-future-of-insurance/",
        "title": "Artificial intelligence and the future of insurance",
        "summary": "By incorporating AI into their operations, insurers are investing in ways to automate claims operations without sacrificing accuracy.",
        "byline": "Jason Rodriguez",
        "kicker": "Analysis",
        "tags": [],
        "prettyDate": "December 18, 2019",
        "wordcount": "1232",
        "timeToRead": "7 minute",
        "readtime": "7",
        "authors": [
          {
            "webUrl": "/author/profile/jason-rodriguez/",
            "name": "Jason Rodriguez"
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      },
      {
        "uri": "/2019/10/03/employer-alert-dol-issues-final-rule-extending-overtime-to-over-1-million-employees-414-164436/",
        "title": "What employers need to know about the DOL's new overtime rule",
        "summary": "The Department of Labor estimates the change will impact about 1.2 million employees who were previously exempt from overtime.",
        "byline": "Elizabeth P. Johnson and Lindsay M. Massillon",
        "kicker": "Analysis",
        "tags": [
          "canonical:https://www.law.com/dailybusinessreview/2019/09/26/employer-alert-dol-issues-final-rule-extending-overtime-to-over-1-million-employees"
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        "prettyDate": "October 03, 2019",
        "wordcount": "785",
        "timeToRead": "4 minute",
        "readtime": "4",
        "authors": [
          {
            "webUrl": "/author/profile/elizabeth-p-johnson/",
            "name": "Elizabeth P. Johnson"
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          {
            "webUrl": "/author/profile/lindsay-m-massillon/",
            "name": "Lindsay M. Massillon"
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      },
      {
        "uri": "/2019/12/20/youve-been-hacked-2/",
        "title": "'You've been hacked': Looking ahead at cyber risks",
        "summary": "Cyber risks are expected to increase in 2020.",
        "byline": "Patricia L. Harman",
        "kicker": "Editor's Letter",
        "tags": [],
        "prettyDate": "December 20, 2019",
        "wordcount": "333",
        "timeToRead": "2 minute",
        "readtime": "2",
        "authors": [
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            "webUrl": "/author/profile/patricia-l-harman/",
            "name": "Patricia L. Harman"
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        }
      },
      {
        "uri": "/2020/01/01/facing-off-against-floods-in-2020/",
        "title": "Facing off against flooding in 2020",
        "summary": "Flood risk continues to outpace the number of homes and businesses with flood insurance. Two trends could help close the coverage gap.",
        "byline": "Elana Ashanti Jefferson",
        "kicker": "Market Insights",
        "tags": [],
        "prettyDate": "January 01, 2020",
        "wordcount": "2100",
        "timeToRead": "11 minute",
        "readtime": "11",
        "authors": [
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      },
      {
        "uri": "/2019/12/31/2020-insurance-outlook-insurers-adapting-to-a-volatile-economy/",
        "title": "2020 Insurance Outlook: Insurers adapting to a volatile economy",
        "summary": "Insurers are likely to face fundamental challenges in the decade ahead as many strive to reinvent products, technologies and business models.",
        "byline": "Sam J. Friedman and Gary Shaw",
        "kicker": "Commentary",
        "tags": [],
        "prettyDate": "December 31, 2019",
        "wordcount": "1437",
        "timeToRead": "8 minute",
        "readtime": "8",
        "authors": [
          {
            "webUrl": "/author/profile/sam-j-friedman/",
            "name": "Sam J. Friedman"
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          {
            "webUrl": "/author/profile/gary-shaw/",
            "name": "Gary Shaw"
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      },
      {
        "uri": "/2020/01/02/a-new-decade-brings-new-risks/",
        "title": "A new decade brings new risks",
        "summary": "Risk managers need to be aware of new perils as well as fresh challenges to known exposures.",
        "byline": "Joyce Anne Grabel",
        "kicker": "Analysis",
        "tags": [],
        "prettyDate": "January 02, 2020",
        "wordcount": "2369",
        "timeToRead": "12 minute",
        "readtime": "12",
        "authors": [
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            "webUrl": "/author/profile/joyce-anne-grabel/",
            "name": "Joyce Anne Grabel"
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      },
      {
        "uri": "/2019/12/24/five-technology-trends-driving-claims-transformation/",
        "title": "Five technology trends driving claims transformation",
        "summary": "Increasingly, technology is improving how insurance claims are processed and adjudicated.",
        "byline": "Prashant Tekchandani",
        "kicker": "Analysis",
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        "prettyDate": "December 24, 2019",
        "wordcount": "945",
        "timeToRead": "5 minute",
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