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Instant Insights

Instant Insights / The Business of Insurance

What's happening in insurance today? From market changes and M&A activity to new coverages, the insurance industry is ever-evolving. To stay up-to-date on the business, these articles, which are updated regularly, will help insurance professionals maintain a competitive edge.

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  • Analysis

    Insurance is addressing major cannabis business risks

    Elana Ashanti Jefferson | April 01, 2021

    Insurance and risk management specialists respond to common challenges for cannabis businesses in 2021.

  • Slideshow

    Top 25 groups, companies for workers' comp in 2020

    Steve Hallo | March 31, 2021

    The overall market showed slight contractions from the year prior based on premiums written and earned in 2020.

  • Slideshow

    Top 15 writers of homeowners multi-peril insurance in 2020

    Heather A. Turner | March 29, 2021

    The NAIC's annual market data report reveals the industry wrote $108B in homeowners multi-peril coverage in 2020.

  • Commentary

    This hard market may come back to haunt underwriters

    Charlie Wilmerding | March 26, 2021

    Will the insurance commission business experience a slow and painful demise?

  • Market Insights

    Will the NFIP's new flood risk model solve the insurance gap?

    Danielle Ling | March 23, 2021

    The costs and losses associated with flood-related damages continue to mount.

  • Load More Stories
  • Slideshow

    NAIC: Top 25 P&C insurance groups and companies of 2020

    Heather A. Turner | March 18, 2021

    New data from the NAIC reveals that P&C insurers generated more than $719B in direct written premiums in 2020.

  • Market Insights

    P&C industry saw profitability grow in 2020

    Steve Hallo | March 12, 2021

    The industry showed resiliency in the face of the pandemic, as combined ratio also showed gains.

  • Market Insights

    Auto insurance shopping ended 2020 on an upswing

    Steve Hallo | March 12, 2021

    While shopping volume was up overall, higher-risk drivers continued exhibiting tempered purchase behaviors as a result of the pandemic.

  • Market Insights

    Global commercial insurance pricing up across lines in Q4

    Steve Hallo | March 02, 2021

    Marsh uncovers the lines with the biggest gains as well as what 2021 has in store.

  • Commentary

    The insurance industry's role in economic recovery

    Jeff Arnold | February 24, 2021

    This is a pivotal moment for our industry.

  • Load More Stories
  • Market Insights

    Insurance M&A surge set in 2021

    Steve Hallo | February 19, 2021

    The second half of 2020 saw record deal volume in insurance, despite an expected slowdown, setting up 2021 for a flurry of transactions.

  • Research

    2021 Insurance Agent Survey: Crisis fosters invention

    Elana Ashanti Jefferson | February 04, 2021

    Part 4 of 4: How are insurance agencies weathering the challenges of the past year?

  • Research

    2021 Independent Agent Survey: Technology for the win

    Elana Ashanti Jefferson | February 02, 2021

    Part 2 of 4: Insurance digitization has increased across the industry, but the change has been incremental at insurance agencies.

  • Research

    2021 Insurance Agent Survey spotlights creative resilience

    Elana Ashanti Jefferson | February 01, 2021

    Part 1 of 4: Insurance agencies faced a myriad of challenges in 2020 but came through armed with adaptive solutions.

  • Market Insights

    2021 P&C commercial insurance rates forecast

    Heather A. Turner | January 15, 2021

    USI predicts how rates across six sectors will be affected this year amidst firming conditions and market uncertainty.

  • Load More Stories
  • Market Insights

    Insurance to see hard market conditions across lines in 2021

    Karen Sorrell, CPCU | January 07, 2021

    Many lines of business are expected to reap the consequences of the unprecedented catastrophic losses experienced in recent years.

  • Commentary

    Insurance in 2021: A tale of the ant and the grasshopper

    Nick Frank and Wei Ke | January 04, 2021

    Expect a hardening environment in the year ahead with fewer policies, higher premiums and restrictive coverage.

  • Analysis

    2021 M&A outlook: Questions, trends and coverage issues

    Alan Jay Kaufman | December 29, 2020

    Expect an emergence of new private/public partnerships as a result of the coverage shortfalls revealed by the COVID-19 pandemic.

  • News

    Lloyd’s of London plans to exit fossil-fuel insurance by 2030

    Alastair Marsh | December 17, 2020

    The world’s largest insurance market said it’s joining efforts to phase out coverage for some of the most polluting industries.

  • Analysis

    How climate change will impact insurers in 2021

    Steve Hallo | December 10, 2020

    Regulators are expected to move the industry to create new insurance products to mitigate the risks from climate change, while also increasing scrutiny.

  • Load More Stories
  • Analysis

    UBI auto insurance market poised to grow nearly 25%

    Steve Hallo | December 09, 2020

    More than 30% of consumers are showing interest in UBI coverage as they are driving less due to the pandemic.

  • Analysis

    State of the P&C insurance market in Q3 2020

    Steve Hallo | December 07, 2020

    Burns & Wilcox notes the insurance market continued to harden while capacity remained tight but not scare as carriers deployed resources more strategically.

  • News

    GM to leverage customer data in new insurance business

    Heather A. Turner | November 25, 2020

    The carmaker believes its unique vehicle knowledge and technology will provide fairer and more personalized services to insurance consumers.

  • News

    FHA proposes allowing private flood insurance option

    Danielle Ling | November 16, 2020

    The FHA says the proposal could provide new options for 3% to 5% of FHA borrowers.

  • News

    Lloyd's of London releases plans for 2021 growth, digital strategy

    Heather A. Turner | November 06, 2020

    Blueprint Two outlines the next phase of Lloyd's strategy to build the world's most advanced insurance marketplace.

  • Load More Stories
  • Analysis

    Responding to New York building risks in firming P&C market

    Antoinette Sacchi | November 05, 2020

    It is likely that challenging conditions in the P&C market will continue throughout 2020 and 2021.

  • Best Practices

    How to expand your book of business through existing clients

    Ana Robic | November 02, 2020

    To achieve ongoing success in insurance, mind how you partner with other trusted advisors and make the right digital investments.

  • Market Insights

    The construction insurance market faces rising uncertainty

    Elana Ashanti Jefferson | October 16, 2020

    Here are the hot topics for building and construction insurance and risk pros attending IRMI's Virtual Construction Risk Conference Oct. 19-20, 2020.

  • Infographic

    A look at 2020's construction risk, insurance market

    Elana Ashanti Jefferson | October 06, 2020

    Construction is an industry that may experience the delayed impact of pandemic-driven financial hardships.

  • News

    Allstate cuts 3,800 jobs in 'revamp'

    Katherine Chiglinsky | October 01, 2020

    The cuts will help 'create a more competitive auto insurance price,' says CEO Tom Wilson.

  • Load More Stories
  • Research

    Captive insurance uptake rises amidst ongoing 2020 pandemic threats

    Danielle Ling | September 25, 2020

    Marsh formed a record 76 new captive insurance companies between January and July this year.

  • Research

    Opportunities abound for agents to enhance personal lines services

    Heather A. Turner | September 22, 2020

    A Nationwide study shows that consumers have evolving needs that require the support and expertise of insurance agents.

  • Market Insights

    Insurance job growth continues six months into the pandemic

    Heather A. Turner | September 17, 2020

    Despite more job opportunities entering the insurance market, the overall industry unemployment continues to rise.

  • Infographic

    Mid-market clients struggle to understand insurance needs, coverage

    Heather A. Turner | September 15, 2020

    These clients have a lot to consider when shopping for insurance and typically face more challenges in the process than small-business owners.

  • News

    E&S insurance midyear premiums reflect market uncertainty

    Elana Ashanti Jefferson | September 15, 2020

    Surplus lines growth continued during the early days of the global pandemic, but the number of filings shrunk in several states.

  • Load More Stories
  • Analysis

    Insurers need talent to meet catastrophe, COVID-19 demands

    Dan Clark | September 14, 2020

    Lawsuits and natural disasters have brought in a new crop of general counsel in the insurance industry during the pandemic.

  • News

    AM Best highlights 2020's surplus lines market opportunities

    Elana Ashanti Jefferson | September 14, 2020

    To borrow words from one surplus lines thought leader: 'There are many possibilities before us in a dynamic and challenging market.'

  • Market Insights

    P&C insurers' performance declines in first-half 2020 amidst pandemic

    Danielle Ling | September 09, 2020

    While overall losses remain manageable for most insurers, losses from natural catastrophes and civil unrest outpaced coronavirus claims.

  • Research

    Agents could do more to service clients' needs, study finds

    Heather A. Turner | September 03, 2020

    Furthermore, nearly half of the insurance agents in the survey said providing the level of service customers demand is a challenge.

  • Expert Opinion

    P&C investment portfolios post-pandemic: Where to go next

    Rich Sega | September 03, 2020

    How should insurance companies manage investment risk in 2021 and beyond? It requires a focus on fundamentals with added patience & caution.

  • Load More Stories
  • Research

    Survey: Independent agencies report lost revenue, clients during COVID-19

    Heather A. Turner | August 18, 2020

    A study from the Big "I" reveals the effects of the coronavirus pandemic on the day-to-day operations of U.S. insurance agencies.

  • News

    Root Insurance vows to remove credit factors from policy ratings

    Heather A. Turner | August 17, 2020

    The company hopes its announcement will inspire other insurers to fight discrimination, bias, and systemic inequity in auto insurance.

  • Market Insights

    Trends driving the hard transportation market in 2020

    Heather A. Turner | August 06, 2020

    Thin profit margins, loss history and reduced insurance carrier appetites continue to plague commercial auto clients.

  • Market Insights

    P&C insurance industry suffers largest-ever drop in surplus in Q1 2020

    Denny Jacob | August 03, 2020

    The surplus fell to $771.9 billion as of March 31, 2020, from the record-high $847.8 billion at the end of 2019.

  • News

    Amazon is now selling auto insurance in India

    Danielle Ling | July 27, 2020

    The biggest name in e-commerce said it also plans to expand its new insurance offerings to cover health, flight and cabs.

  • Load More Stories
  • Slideshow

    Best homeowners insurance companies of 2020

    Danielle Ling | July 23, 2020

    U.S. News' list of top homeowners insurance companies considers A.M. Best ratings, consumer reviews and average monthly costs.

  • News

    Beazley launches cyber, financial lines insurance in Colombia

    Najib Bousakr | July 22, 2020

    “For all businesses today, the risk of a cyberattack is a very real prospect," says Beazley's Alessandro Lezzi.

  • News

    Lemonade introduces new pet insurance product

    Heather A. Turner | July 16, 2020

    Lemonade's pet insurance is poised to shake-up a rapidly growing market, with policies starting at $12 a month.

  • News

    New Calif. initiative supports diverse insurance investments

    Heather A. Turner | July 16, 2020

    'Invest in Our Diverse Communities' will help guide insurance companies towards socially responsible investments across California.

  • Market Insights

    Personal lines composite rate holds steady at 3.5% in Q2 2020

    Danielle Ling | July 10, 2020

    MarketScout breaks down Q2's personal lines composite rates by homeowners insurance, automobile and possessions.

  • Load More Stories
  • News

    Top cybersecurity, commercial auto insurers of 2019

    Elana Ashanti Jefferson | July 09, 2020

    These rankings based on net premiums written in 2018 also reveal the top inland marine, product liability and surety insurers.

  • News

    Top personal auto, workers' comp insurers of 2019

    Elana Ashanti Jefferson | July 08, 2020

    These rankings based on net premiums written also reveal the year's top fire insurance, D&O liability and commercial peril carriers.

  • Slideshow

    J.D. Power: Top P&C insurers for digital experience in 2020

    Elana Ashanti Jefferson | July 07, 2020

    Insurance carriers recognize that today's customers and prospects are seeking out preferred brands largely via web and mobile.

  • Slideshow

    P&C insurance market outlook: Q2 2020

    Heather A. Turner | July 06, 2020

    Rate increases, capacity reductions, and other trends continue to harden the market amidst ongoing COVID-19 challenges, says a report from USI.

  • Infographic

    Industry Giants: 2019's top 100 insurance companies

    Elana Ashanti Jefferson | July 06, 2020

    Net premiums are based on the National Association of Insurance Commissioners' statutory P&C statement filings.

  • Load More Stories
  • Market Insights

    Hard Landing: Aviation insurance market update

    Denny Jacob | July 02, 2020

    The aviation insurance market was already hardening before 2020's blistering economic blows.

  • Slideshow

    The 10 fastest-growing U.S. P&C insurers in 2019

    Danielle Ling | July 02, 2020

    The three fastest-growing P&C companies in 2019 were entities that began operating in their current form in 2018.

  • News

    Ryan Specialty Group and All Risks to become one entity

    Heather A. Turner | July 02, 2020

    The merger unites two insurance specialists with proven track records of success in wholesale distribution.

  • Infographic

    Industry Giants: 2019's top 100 insurance groups

    Elana Ashanti Jefferson | July 01, 2020

    NU Property & Casualty magazine's annual Top 100 and Heads of Lines segment uses premium data provided by S&P Global Market Intelligence.

  • News

    The Insurance Information Institute, The Institutes plan to affiliate

    Denny Jacob | July 01, 2020

    Additional details will be announced publicly as the deal is finalized later this month.

  • Load More Stories
  • Market Insights

    Independent agents' auto insurance volume down 24% in Q1 2020

    Heather A. Turner | June 23, 2020

    New findings from LexisNexis reveals how the COVID-19 pandemic impacted auto insurance shopping based on age group, state and shopping channel.

  • Market Insights

    The initial effects of COVID-19 on insurance employment

    Heather A. Turner | June 17, 2020

    Even amongst the pandemic's challenges, the insurance labor market has maintained relative stability.

  • Slideshow

    Top large U.S. insurers for customer satisfaction in 2020

    Elana Ashanti Jefferson | June 15, 2020

    Rising auto insurance prices, higher unemployment and less household discretionary income are shaping insurance-consumer shopping preferences.

  • News

    Willis Towers Watson faces lawsuits connected to Aon deal

    Heather A. Turner | June 09, 2020

    The complaints allege that Willis issued a 'materially misleading proxy statement' to shareholders surrounding its proposed Aon merger.

  • Podcast

    Insurance Speak: 10 essential factors for successful brand-building

    Danielle Ling | June 03, 2020

    In a four-part series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.

  • Load More Stories
  • Analysis

    System makeover: Insurance technology market update

    Denny Jacob | June 01, 2020

    The pros outweigh the cons for insurance carriers and agencies looking to make technology upgrades in 2020.

  • News

    Select insurers extend insurance policy refunds through June

    Danielle Ling | May 29, 2020

    In April, more than 82% of auto insurance companies offered policyholders refunds and credits, according to the Consumer Federation of America.

  • News

    AXA vows to pay COVID-19 claims after losing French court battle

    Heather A. Turner | May 26, 2020

    The decision could set a global precedent for coronavirus-related claims disputes.

  • News

    Insurance groups unveil the Business Continuity Protection Program

    Heather A. Turner | May 22, 2020

    The proposed federal program would help businesses meet the financial challenges from future pandemics.

  • Market Insights

    Marsh: Global commercial insurance prices up 14% in Q1 2020

    Heather A. Turner | May 14, 2020

    Rates increased for the tenth consecutive quarter despite the minimal impact of the COVID-19 pandemic.

  • Load More Stories
  • Slideshow

    Top 15 commercial auto insurance carriers of 2019

    Danielle Ling | May 14, 2020

    The NAIC's commercial auto rankings are based on direct premiums written, direct premiums earned and market share.

  • News

    Insurance industry can find economic opportunity in climate change

    Rosalie Donlon | May 14, 2020

    The insurance industry should take changing climate risks into consideration when making financial decisions and seizing opportunities.

  • Slideshow

    Common insurance terms to know with COVID-19 lawsuits on the horizon

    Denny Jacob | May 13, 2020

    With so many lawsuits arising out of coverage denials for coronavirus-caused losses, how terms are defined will matter.

  • News

    Willis Towers Watson forms specialized team to assist distressed clients

    Heather A. Turner | May 07, 2020

    Organizations today face unprecedented risks and market volatility.

  • News

    Nationwide to make work-from-home permanent

    Allison Bell | May 06, 2020

    The strategy includes a hybrid operating model that will shift employees at most locations to a permanent remote work environment.

  • Load More Stories
  • News

    Aon cuts salaries of executives, 70% of employees amid COVID-19 crisis

    Heather A. Turner | April 28, 2020

    In a letter announcing the salary reductions, CEO Greg Case said 'no one at Aon is going to lose their job because of this COVID-19 outbreak.'

  • Slideshow

    Largest insurance companies in the U.K. in 2020

    Heather A. Turner | April 27, 2020

    The U.K.'s insurance industry employs hundreds of thousands of professionals. Here are the 10 biggest employers.

  • Infographic

    Insurance M&A trends in the first quarter of 2020

    Heather A. Turner | April 24, 2020

    Insurance mergers and acquisitions started strong in 2020 but quickly cooled with the onset of COVID-19, says MarshBerry.

  • News

    NAIC working group approves flexible COVID-19 accounting rules

    Allison Bell | April 23, 2020

    The panel says grace periods for COVID-19 victims may have to be longer than the grace periods for big hurricanes.

  • Podcast

    Introducing Insurance Speak, a new podcast series by NU PC360

    Danielle Ling | April 21, 2020

    We are pleased to announce a new insurance-focused podcast series with new episodes every other week discussing the biggest industry topics.

  • Load More Stories
  • Research

    The state of commercial agents in an age of consolidation and innovation

    Mark Rosalbo | April 17, 2020

    Here's a look at commercial lines producers' production numbers and what they say about the producer of today.

  • News

    Proposed business interruption bills could lead to disaster, says insurance leaders

    Heather A. Turner | April 16, 2020

    According to PIA, the proposed legislation would exacerbate existing disruptions and further delay economic recovery.

  • Market Insights

    Insurance employment remains steady as economy faces uncertainty

    Heather A. Turner | April 15, 2020

    Recent data shows positive employment trends in the insurance industry; however, the full effects of COVID-19 remain unknown.

  • Analysis

    New Jersey offers grace period for insurance premium expenses

    Adam Budesheim | April 15, 2020

    An executive order from the governor allows installment payments over the next year.

  • Analysis

    PRMA study reveals insurance advisors are meeting a high bar

    Azeema Hartley | April 15, 2020

    Insurance agencies that provide personal lines services to affluent clients often exceed today’s tough customer expectations.

  • Load More Stories
  • News

    Auto insurers refund customers after 'unprecedented' driving slump

    Katherine Chiglinsky | April 09, 2020

    Several insurers are returning some money to customers as widespread shutdowns from the coronavirus cut down on driving.

  • Market Insights

    IVANS: Nearly all major commercial lines see Q1 2020 renewal rate increase

    Denny Jacob | April 09, 2020

    However, workers' compensation average premium renewal rate change remained in negative territory.

  • Market Insights

    State of insurance rating: COVID-19 weather report

    Laird Rixford | April 09, 2020

    This report from ITC provides agencies and carriers a general baseline of their operations. amidst the coronavirus pandemic.

  • Slideshow

    NAIC: Top 15 insurance groups, companies for 'other' liability in 2019

    Denny Jacob | April 08, 2020

    Other liability coverage can include errors and omissions insurance, liquor liability, umbrella liability, marine and more.

  • Market Insights

    The renewable energy insurance market at a glance

    Elana Ashanti Jefferson | April 08, 2020

    Experts suggest wind and solar energy producers will experience the greatest growth in 2020.

  • Load More Stories
  • Market Insights

    How to stay plugged into energy insurance in 2020

    Elana Ashanti Jefferson | April 03, 2020

    Insurance pros who cater to alternative and traditional energy clients must be smart, curious and savvy.

  • Research

    2020 Agent Survey: How technology drives competition

    Rosalie Donlon | April 01, 2020

    Part 3 of 3: Agency owners appear to have little idea about where their carriers are going with technology.

  • Research

    2020 Agent Survey: Today's insurance agent demographics

    Rosalie Donlon | March 31, 2020

    Part 2 of 3: Respondents to the 2020 NUPC/PIA Independent Agent Survey said they have trouble recruiting new employees.

  • Research

    2020 Agent Survey: Insurance agents and InsurTech

    Rosalie Donlon | March 30, 2020

    Part 1 of 3: The 2020 NU/PIA Independent Agent Study asked respondents about challenges posed by technology.

  • Market Insights

    Fitch Ratings outlook for P&C, global reinsurance negative due to COVID-19

    Denny Jacob | March 31, 2020

    The outlook revision is due to concerns over COVID-19 and related impacts on the credit quality of reinsurers.

  • Load More Stories
  • News

    Insurers worry virus-linked costs may reach $383B a month

    Katherine Chiglinsky | March 30, 2020

    The battle over business-interruption losses is heating up.

  • Slideshow

    NAIC: Top 15 medical malpractice insurance carriers in 2019

    Elana Ashanti Jefferson | March 23, 2020

    These were the top medical malpractice carriers in 2019, based on direct premiums written, market share and more.

  • Slideshow

    Top 15 private passenger auto insurers of 2019

    Heather A. Turner | March 26, 2020

    NAIC's data highlights a growing private passenger auto market.

  • Analysis

    How insurers are responding to rising political risks

    Bjoern Reusswig | March 20, 2020

    Today's businesses are increasingly exposed to political risks of all types including riots, civil unrest, strikes and terrorism attacks.

  • Market Insights

    NAIC: Top 25 insurance groups, companies for workers' compensation in 2019

    Denny Jacob | March 19, 2020

    The NAIC ranked the top 25 insurance groups and companies in the workers' compensation market by countrywide premium.

  • Load More Stories
  • Market Insights

    Lloyd's of London implements first phase of the Future at Lloyd's

    Denny Jacob | March 17, 2020

    The market's first risk exchange pilot program also begins in 2020. It will connect broker and e-trading portals.

  • Slideshow

    Top 25 insurance groups, companies for homeowners' multiple peril in 2019

    Danielle Ling | March 16, 2020

    The top 25 insurance groups collectively wrote nearly $104 billion in direct premiums in 2019.

  • Market Insights

    Stemming the tide of social inflation

    Patricia L. Harman | March 11, 2020

    Runaway jury verdicts have been on the rise for 10 years, and their impact is apparent in claims that go to trial — there is a perception that someone must pay.

  • Research

    Independent agents, brokers face stable growth in 2020

    Heather A. Turner | March 10, 2020

    A new survey shows optimism remains high among insurance agents and brokers, despite growth declines in 2019.

  • Analysis

    What legal issues are involved when insurance giants merge?

    Meganne Tillay | March 10, 2020

    The Aon and Willis merger will create one of the world's largest brokerages. Why were so many law firms hired, and what issues did they address?

  • Load More Stories
  • News

    Aon agrees to purchase Willis Towers Watson in $30 billion deal

    Katherine Chiglinsky | March 09, 2020

    The almost $30 billion transaction combines the world’s second- and third-biggest insurance brokerages.

  • Commentary

    What does a hardening insurance market mean for construction, real estate?

    Matthew Smyth and Matt Walsh | March 09, 2020

    Construction and real estate companies face massive risks and have significant property & casualty insurance needs.

  • Slideshow

    NAIC: Top 25 P&C insurance groups and companies of 2019

    Heather A. Turner | March 09, 2020

    In 2019, the total direct written premiums for all lines in P&C insurance exceeded $707 billion, says new data from NAIC.

  • News

    NAMIC, APCIA reject proposed bill banning credit factors in auto underwriting

    Heather A. Turner | March 05, 2020

    Industry leaders are less than enthused by the proposed Preventing Credit Score Discrimination in Auto Insurance Act.

  • Market Insights

    Insurance agents, brokers' 2019 M&A activity edged past 2018's record

    Denny Jacob | March 02, 2020

    The OPTIS database logged a record 649 deals in the United States and Canada in 2019, up from 643 M&A deals in 2018.

  • Load More Stories

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